I used the free trial yesterday of postmates unlimited thinking they would not charge m...

GetHuman-pintojac's customer service issue with Postmates.com from September 2018

6 views
 | 
10625 similar
 | 
0 following
Help with my Postmates.com issue
GetHuman-pintojac's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pintojac will want to follow the link below to head to their help center. We will check on GetHuman-pintojac later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-pintojac may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-pintojac's own words
I used the free trial yesterday of postmates unlimited thinking they would not charge me. As a consumer of course I would click on something that says free. I wanted the free trial and they charged me the $**.** of the annual unlimited postmates. I did not want that nor did postmates tell me I was going to pay for that. Since again I click on the free trial. I would like a refund on it. I had no idea it would be that much. I am not going to be using post mates anymore from now on. It is too tricky and was not clear about taking my money like that. That is a lot of money to be taking just like that.
GetHuman-pintojac did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-pintojac fixed the problem
We are waiting for GetHuman-pintojac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-pintojac fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-pintojac
Sep 20th, 2018 - 6 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 6 customers so far
Similar issue to 10625 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pintojac started working on this issue
Sep 20th, 2018 4:45pm
GetHuman-pintojac shared this issue with friends on Facebook
Sep 20th, 2018 4:46pm