my card was charged for postmates but i dont have an account. I discovered the postmate...

GetHuman1169873's customer service issue with from September 2018

10609 similar
0 following
Help with my issue
First: share to improve GetHuman1169873's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1169873's next move: try the help center again. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1169873 will want to follow the link below to head to their help center. We will check on GetHuman1169873 later to make sure it's all set or try to help escalate.
The issue in GetHuman1169873's own words
my card was charged for postmates but i dont have an account. I discovered the postmates account that my cards were linked to and deleted them immediately. it appears as though my ex roommate stole some of my card numbers and added them to her postmates profile *account email is *****@***.com*. I have screenshots of her account details as well as MY address she had put into her account for the billing info for my cards. i also took screenshots of my bank statement to show the charges and her account order history. i was able to get into her account and delete both my cards that she had on there MC-**** and VISA- **** but i expect to be fully refunded and i think her account should be closed for fraudulent use.**Thank you,*Kara Lovretovich
GetHuman1169873 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman1169873 fixed the problem
We are waiting for GetHuman1169873 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman1169873 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman1169873
Sep 20th, 2018 - 6 mons ago
I have an issue with too
Not resolved
Seen by 2 customers so far
Similar issue to 10609 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman1169873 started working on this issue
Sep 20th, 2018 9:15am