my card was charged for postmates but i dont have an account. I discovered the postmate...

GetHuman1169873's customer service issue with Postmates.com from September 2018

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The issue in GetHuman1169873's own words
my card was charged for postmates but i dont have an account. I discovered the postmates account that my cards were linked to and deleted them immediately. it appears as though my ex roommate stole some of my card numbers and added them to her postmates profile *account email is *****@***.com*. I have screenshots of her account details as well as MY address she had put into her account for the billing info for my cards. i also took screenshots of my bank statement to show the charges and her account order history. i was able to get into her account and delete both my cards that she had on there MC-**** and VISA- **** but i expect to be fully refunded and i think her account should be closed for fraudulent use.**Thank you,*Kara Lovretovich
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Postmates.com

Customer service issue
Reported by GetHuman1169873
Sep 20th, 2018 - 6 mons ago
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Items needed
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Email address on the account
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Timeline
GetHuman1169873 started working on this issue
Sep 20th, 2018 9:15am