Hello I placed an order on September **th. I provided in the description my gate code a...

GetHuman-asaccoh's customer service issue with Postmates.com from September 2018

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The issue in GetHuman-asaccoh's own words
Hello I placed an order on September **th. I provided in the description my gate code and my apartment number. **The delivery person called from a number that came up as a scam or blocked number... so I didn’t pick up. I received no text from said person. And I have never gotten a postmates where they do not deliver to my door. I’m sick, barely able to get out of bed.*I attempted to call back once I saw my food was delivered and they were suggesting I tip. **** no.*I did not get my food!!!! *I went outside and sereched saw no one and nothing. I kept trying to call. Was unable to reach said driver...**So I ordered my food again. As I have not eaten almost the entire day. **I’m not sure what type of business practices you all partake in, but this is unacceptable. And if I do not get a full refund and some for of discount of my next purchase I will be reporting this to the better business bureau, or the next highest office to deal with this.**It’s unacceptable to take people’s money then charge them a surge price after you fucked them over. **I need my full refund. I’ve ordered postmates many times. But again if this is how you all treat customers I will gladly take my business elsewhere and make sure to spread the word about what occurred.

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Postmates.com

Customer service issue
Reported by GetHuman-asaccoh
Sep 18th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 10458 others
0 customers following this
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Timeline

GetHuman-asaccoh started working on this issue
Sep 18th, 2018 1:24am