I just started working for postmates *******. I made my first delivery on *******. I...

GetHuman1149200's customer service issue with Postmates.com from September 2018

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1149200 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1149200 can let us know if they help or not.
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The issue in GetHuman1149200's own words
I just started working for postmates *******. I made my first delivery on *******. I picked up the delivery and delivered it to the customer. On completion of delivery, I went to click on "ordered delivered', and the app froze. It stayed frozen until *******. The only reason it unfroze is because I used the "ordered not delivered", and immediately I get a statement on my phone saying i broke some terms of agreement with postmates. Now, I tried looking for a number for postmates before i pushed the not delivered option. So now it is my fault for their app freezing up. I have sent numerous emails requesting that post mates g take my off their register, remove my bank account and give my address to send this delivery bag and to send them back this visa. The company is not very competent. I still have not received an answer for any of my issues. Note. I would really want to talk to CEO. To let he or she know that i think that this company is full of **** and please remove my from all things regarding Postmates. You need to get a better IT department to help people with IT problems and somebody to answer the phone if somebody has a problem.

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Postmates.com

Customer service issue
Reported by GetHuman1149200
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 10441 others
0 customers following this

Timeline

GetHuman1149200 started working on this issue
Sep 17th, 2018 11:37pm

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