I ordered * chicken salads from **** and on the app it was labeled as chicken ceaser sa...

GetHuman-hbprince's customer service issue with Postmates.com from September 2018

1 view
8999 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-hbprince's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hbprince's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hbprince will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hbprince can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hbprince may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-hbprince's own words
I ordered * chicken salads from **** and on the app it was labeled as chicken ceaser salad. I was delivered * chicken ceaser PASTA salads. The app didn’t give any description of the foods so i assumed it would be a normal ceaser salad. i can’t find a way for this to be taken back or even get in contact with ANYONE. I have never been so dissatisfied with post mates and i really hope something can be done about this. A refund would be great because i don’t really like cold pasta and when ur driver called to tell me what i had wanted originally was out of stock and i agreed to just get another salad he said nothing about it being a pasta salad.
GetHuman-hbprince did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-hbprince fixed the problem
We are waiting for GetHuman-hbprince to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hbprince fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hbprince
Sep 3rd, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 8999 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hbprince started working on this issue
Sep 3rd, 2018 4:30pm