Postmates App compatibility issue with Samsung Galaxy Note *

GetHuman1044022's customer service issue with Postmates.com from August 2018

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The issue in GetHuman1044022's own words
Use the app ... Postmates app is unresponsive AND crashes on my Samsung Galaxy Note * each and every time I get an order. I have uninstalled the app, rebooted the phone, and reinstalled the app several times (per the direction of Postmates Support). THIS HAS NOT FIXED THE PROBLEM!
Please FIX the compatibility issue with older Droids. Uninstalling the app, rebooting the phone and reinstalling the app IS NOT correcting the problem.
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Postmates.com

Postmates App
Customer service issue
Reported by GetHuman1044022
Aug 27th, 2018 - 3 mons ago
I have an issue with Postmates.com too
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Seen by 3 customers so far
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Timeline
GetHuman1044022 started working on this issue
Aug 27th 10:15pm