Postmates App compatibility issue with Samsung Galaxy Note *

GetHuman1044022's customer service issue with from August 2018

8445 similar
0 following
Help with my issue
First: share to improve GetHuman1044022's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1044022's next move: go to the help center. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1044022 will want to follow the link below to head to their help center. We will check on GetHuman1044022 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1044022 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1044022's own words
Use the app ... Postmates app is unresponsive AND crashes on my Samsung Galaxy Note * each and every time I get an order. I have uninstalled the app, rebooted the phone, and reinstalled the app several times (per the direction of Postmates Support). THIS HAS NOT FIXED THE PROBLEM!
Please FIX the compatibility issue with older Droids. Uninstalling the app, rebooting the phone and reinstalling the app IS NOT correcting the problem.
I have an issue with too
How GetHuman1044022 fixed the problem
We are waiting for GetHuman1044022 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman1044022 fixes it.
This email address isn't valid

Postmates App
Customer service issue
Reported by GetHuman1044022
Aug 27th, 2018 - 3 mons ago
I have an issue with too
Not resolved
Seen by 3 customers so far
Similar issue to 8445 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1044022 started working on this issue
Aug 27th 10:15pm