My postmates delivery driver was AWFUL! She had a hard time finding my house cause she...
GetHuman1040275's customer service issue with Postmates.com from August 2018
Help with my Postmates.com issue
First: share to improve GetHuman1040275's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1040275's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1040275 will want to follow the link below to head to their help center. We will check on GetHuman1040275 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1040275 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1040275's own words
My postmates delivery driver was AWFUL! She had a hard time finding my house cause she said her GPS was messing up and when I tried to help her find us she kept interrupting me and wouldn't listen to my direction. Be the time she got my food to me, it was cold. I am very angry because I know that postmates has always had good drivers in the past. But getting cold pizza is very discouraging. I don't think I should have to pay for the food or the delivery when it's the postmates fleet's fault that I'm eating cold pizza. I hope you can help me feel better about this debacle.
GetHuman1040275 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1040275 fixed the problem
We are waiting for GetHuman1040275 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.