We need an order modified at our restauraunt. Wokcano Valencia, before we can make it...

GetHuman1040097's customer service issue with Postmates.com from August 2018

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The issue in GetHuman1040097's own words
We need an order modified at our restauraunt. Wokcano Valencia, before we can make it. not having a customer service number to fix this while in the middle of a dinner rush is unnacceptable. We have much more pressing issues to handle rather then trying to hunt down someone for an order. We have a ***$ order with a soy allergy. everything in our restaurant is made with soy. We will be making it all without soy but, It will not taste nor be the same. all our dressing for the salads and items they ordered have soy sauce. When they ask for a refund we will not be able to issue one due to everything being modified and specially made.
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Postmates.com

Customer service issue
Reported by GetHuman1040097
Aug 27th, 2018 - 4 mons ago
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Timeline
GetHuman1040097 started working on this issue
Aug 27th 1:38am