Ok long story, I ordered from a place called Arriba Arriba in Queens, ordered on...

GetHuman1039782's customer service issue with Postmates.com from August 2018

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The issue in GetHuman1039782's own words
Ok long story, I ordered from a place called Arriba Arriba in Queens, ordered on *******, and I got a call from the delivery man, Terrell J.'s number and he gave the phone to someone at the restaurant saying that they never received an order. I told him don't worry about it, I'll go through Postmates to get my money back. In the meantime my girlfriend ordered from a different place on Seamless (sorry not my choice), and then I thought it was delivered I thought it was our Seamless order but it was Terrell with our order. I was surprised because I thought the restaurant would not make the order. The order was partially incorrect but I don't blame Terrell. Theoint of this is because I had a mix up and I didn't tip Terrell because I thought he never came because there was nothing to deliver and I would email you guys to refund the order. My total came to **.** and if possible I would appreciate it if you could manually go in and add a $** tip for Terrell. Afterwards please email me a confirmation. Thank you.

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Postmates.com

Customer service issue
Reported by GetHuman1039782
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 8333 others
0 customers following this

Timeline

GetHuman1039782 started working on this issue
Aug 26th, 2018 11:19pm