MY FOOD IS WRONG! MY MONEY WAS STOLEN!

GetHuman-pinkkush's customer service issue with Postmates.com from August 2018

Help with my Postmates.com issue
The issue in GetHuman-pinkkush's own words
I WANT MY MONEY BACK ASAP! ... I NEED TO SPEAK TO SOMEONE ASAP! REGARDING MY ORDER AND WHY Y'ALL STOLE MY MONEY MY ORDER WAS THIRTY-NINE DOLLARS AND AFTER I PAID YALL CHARGE ME FIFTY-SEVEN DOLLARS (AN EXTRA CHARGE ON MY CARD!) MY ORDER WAS INCORRECT IT HAD STUFF ON IT SUCH AS ONIONS THAT IS AN ALLERGIC REACTION AND IT DID NOT HAVE THE BACON ON NONE OF THE BURGERS I ASK FOR. I DID NOT GET MY DRINKS FOR MY ORDERS! MY SONIC BLAST WAS MADE WRONG I ORDER A SNICKER AND REESE AND ONLY GOT TWO SNICKERS. MY FOOD WAS COLD I WANT TO SPEAK TO SOMEONE! U HAVE NO WAY OF COMMUNICATING WITH YOU NO PHONE NUMBER OR EMAIL! I HAVE REPLIED EVERY WERE TO GET IN CONTACT WITH YOU ALL!
THIS IS MY FIRST TIME ORDERING WITH THEM AND I HAVE REACH OUT EVERY WERE I HAVE A FAMILY AND BILLS I CAN'T ORDER TO BE HAVING MY MONEY STOLEN, I ALSO CANNOT AFFORD TO BE IN A HOSPITAL DUE TO FOOD ALLERGIES BECAUSE THE RESTAURANT DONT FOLLOW INSTRUCTIONS. THIS IS FRUSTRATING THAT YOU RUN A BUSSINESS LIKE GRUBHUB AND DOORDASH BUT THERE IS NO WAY TO REACH YOU WHEN THESE INCIDENTS OCCUR. YOU HAVE NO WAY OF CONTACT AND YOU DO NOT RESPOND TO ANY COMPLAINTS! I WOULD HATE TO GO TO SMALL CLAIMS COURT BECAUSE U REFUSE TO HELP WITH THIS SITUATION.
REFUNDING ALL MY MONEY AND I DO MEAN ALL MY MONEY EVEN THE OUTRAGEOUS EXTRA CHARGE THEY SNUCK IN AFTER I ALREADY PAID FOR MY ORDER! EVEN THE DELIVERY DRIVER KNOW I WAS MISSING ITEMS.
I USUALLY GO TO GRUBHUB OR DOOR DASH BUT I WAS VERY SURPRISE WHEN I GOT RECOMMEND BY MY HUSBAND TO POSTMATES TO CHECK IT OUT. I LIKED ALL THE PLACES I SAW AND WANTED TO TRY IT FOR MY FAMILY (MY HUSBAND HAVE NOT TRY IT HE JUST RAN ACROSS IT) SO YESTERDAY ******** WAS MY FIRST TIME EVER TRYING POSTMATES NOT KNOWING I WOULD BE RUNNING INTO ALL OF THIS
I HAVE LEFT A MESSAGE ON THE GOOGLE PLAY STORE, I HAVE INSTAGRAM THEM, I HAVE FACEBOOK THEM, I HAVE TRY TO REPORT A ISSUE ON THE WEB PAGE AND ON MY SMART PHONE. I HAVE NOT GOTTEN ANY RESPONSE.
I have an issue with Postmates.com too
How GetHuman-pinkkush fixed the problem
We are waiting for GetHuman-pinkkush to fix the problem and share the solution with the rest of us customers.
Please help with my Postmates.com issue
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid

Postmates.com

SONIC - BURGER - FOOD PLACE
Customer service issue
Reported by GetHuman-pinkkush
Aug 26th, 2018 - 4 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 8 customers so far
Similar issue to 8330 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-pinkkush started working on this issue
Aug 26th 10:49pm
GetHuman-pinkkush indicated the issue is not fixed yet.
Aug 27th 5:13pm
GetHuman-pinkkush indicated the issue is not fixed yet.
Aug 27th 5:13pm
GetHuman-pinkkush indicated the issue is not fixed yet.
Aug 27th 5:25pm
GetHuman-pinkkush indicated the issue is not fixed yet.
Aug 27th 5:27pm
GetHuman-pinkkush indicated the issue is not fixed yet.
Aug 27th 5:30pm
GetHuman-pinkkush indicated the issue is not fixed yet.
Aug 28th 12:25am