When I order from mikes love & sandwiches the food is prepared and waiting for over thi...

GetHuman-carissao's customer service issue with Postmates.com from August 2018

22 views | 8250 similar | 0 following
Help with my Postmates.com issue
Did we steer you to the right help?
Waiting to see if GetHuman-carissao got the right customer help using our suggestion.
The issue in GetHuman-carissao's own words
Have hot food delivered in a timely manner. ... When I order from mikes love & sandwiches the food is prepared and waiting for over thirty min getting cold for the driver to pick it up. The app lies and says its still being prepared however when i call they inform me its been ready for a while. Why is the postmates driver not picking up my order when its ready? I want pistmates to be honest and not lie saying the food is still being prepared. Postmates driver should not make other deliveries while one order is being prepared. I pay alot for delivery and if they think a tip will be included forget about it. I would not tip for cold food while they deliver someone elses food hot. That is poor customer service. I want a refund.
The food has been confirmed it was teady and waiting for * hour and ** min but not picked up yet my fleet driver.
Refunding me my full $** for the food I never received and the post mates driver never picked up and by avoiding other orders to take priority over the first order that gets cold
I recommend my boyfriend, sister, mom and dad to work for postmates which they all do now. I Order through Postmates often but lately I’m always taking a risk wondering if my food is gonna be cold and on time or not.
I tried contacting Support but since I canceled my order they can count that as already been helped and there’s no more help options for me for that order and there’s no way for me to contact them
How GetHuman-carissao fixed the problem

We are waiting for GetHuman-carissao to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carissao fixes it.
This email address isn't valid


Postmates delivery
Customer service issue
Reported by GetHuman-carissao
Aug 26th, 2018 - 3 years ago
Seen by 22 customers so far
Similar issue to 8250 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address


GetHuman-carissao started working on this issue
Aug 26th, 2018 12:21am
GetHuman-carissao shared this issue with your circles on Google+
Aug 26th, 2018 12:21am
GetHuman-carissao indicated the issue is not fixed yet.
Aug 26th, 2018 2:03am
GetHuman-carissao indicated the issue is not fixed yet.
Aug 26th, 2018 2:08am
GetHuman-carissao indicated the issue is not fixed yet.
Aug 27th, 2018 3:47am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians