Yesterday I ordered cookies with our meal. Did not receive them. Today I received a sid...

GetHuman1035733's customer service issue with Postmates.com from August 2018

Help with my Postmates.com issue
The issue in GetHuman1035733's own words
Yesterday I ordered cookies with our meal. Did not receive them. Today I received a side baked potatoe, not the spud ole which is much more costly. I tried using the help center. It didn’t work. I tried emailing you. It didn’t go through it said and I got an email telling me to use the help center. Which doesn’t work. I’m new to postmates and am EXTREMELY dissatisfied with the quality of service—I’m being charged for items I’m not receiving.
GetHuman1035733 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1035733
Aug 25th, 2018 - 4 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 5 customers so far
Similar issue to 8209 others
0 customers following this
Items needed
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Timeline
GetHuman1035733 started working on this issue
Aug 25th 5:11pm
GetHuman1035733 indicated the issue is not fixed yet.
Aug 25th 6:12pm
GetHuman1035733 indicated the issue is not fixed yet.
Aug 26th 7:18pm
GetHuman1035733 indicated the issue is not fixed yet.
Aug 28th 7:21pm