I placed an order for Taco Bell. The driver calls me, I didn’t answer because I didn’t...
GetHuman1034159's customer service issue with Postmates.com from August 2018
Help with my Postmates.com issue
First: share to improve GetHuman1034159's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1034159's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1034159 will want to follow the link below to head to their help center. We will check on GetHuman1034159 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1034159 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1034159's own words
I placed an order for Taco Bell. The driver calls me, I didn’t answer because I didn’t recognize the * so he text me. They no longer make the chicken rolls. He asked if I wanted something else, to place it on the app. I placed a second order for Taco Bell. The driver again text me they no longer make my second order. By the time I went to get on this app to place another order, Taco Bell closed. He stated he ordered me something else that was similar and it cost *.**. I paid him the *.** cash once he delivered my first order. I’m emailing you to ensure I won’t get charged for the chicken rolls and my second order which I didn’t receive. Please email me back. Thanks
GetHuman1034159 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1034159 fixed the problem
We are waiting for GetHuman1034159 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.