I placed an order for Taco Bell. The driver calls me, I didn’t answer because I didn’t...

GetHuman1034159's customer service issue with Postmates.com from August 2018

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The issue in GetHuman1034159's own words
I placed an order for Taco Bell. The driver calls me, I didn’t answer because I didn’t recognize the * so he text me. They no longer make the chicken rolls. He asked if I wanted something else, to place it on the app. I placed a second order for Taco Bell. The driver again text me they no longer make my second order. By the time I went to get on this app to place another order, Taco Bell closed. He stated he ordered me something else that was similar and it cost *.**. I paid him the *.** cash once he delivered my first order. I’m emailing you to ensure I won’t get charged for the chicken rolls and my second order which I didn’t receive. Please email me back. Thanks
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Postmates.com

Customer service issue
Reported by GetHuman1034159
Aug 25th, 2018 - 4 mons ago
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Timeline
GetHuman1034159 started working on this issue
Aug 25th 3:14am