I placed an order for Taco Bell. The driver calls me, I didn’t answer because I didn’t...

GetHuman1034159's customer service issue with Postmates.com from August 2018

8173 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1034159's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1034159's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1034159 will want to follow the link below to head to their help center. We will check on GetHuman1034159 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1034159 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1034159's own words
I placed an order for Taco Bell. The driver calls me, I didn’t answer because I didn’t recognize the * so he text me. They no longer make the chicken rolls. He asked if I wanted something else, to place it on the app. I placed a second order for Taco Bell. The driver again text me they no longer make my second order. By the time I went to get on this app to place another order, Taco Bell closed. He stated he ordered me something else that was similar and it cost *.**. I paid him the *.** cash once he delivered my first order. I’m emailing you to ensure I won’t get charged for the chicken rolls and my second order which I didn’t receive. Please email me back. Thanks
GetHuman1034159 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1034159 fixed the problem
We are waiting for GetHuman1034159 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1034159 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1034159
Aug 25th, 2018 - 4 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 6 customers so far
Similar issue to 8173 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1034159 started working on this issue
Aug 25th 3:14am