I agreed to try a * day free trial for the subscription. I hardly order from Postmates...

GetHuman-urquidez's customer service issue with Postmates.com from August 2018

Help with my Postmates.com issue
The issue in GetHuman-urquidez's own words
I agreed to try a * day free trial for the subscription. I hardly order from Postmates anymore so I was unaware that it would renew on its own. I did cancel the subscription, once I saw that I had been charged $**. I am requesting to get a full refund, since I have not used the benefits from the subscription. This is the second time I try to reach out. It has been more than ** hours and I have not been contacted to further discuss this issue. I am starting to get a little frustrated. I’d at least like an update. Thank you.
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Postmates.com

Customer service issue
Reported by GetHuman-urquidez
Aug 25th, 2018 - 4 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 5 customers so far
Similar issue to 8161 others
0 customers following this
Items needed
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Timeline
GetHuman-urquidez started working on this issue
Aug 25th 12:25am
GetHuman-urquidez indicated the issue is not fixed yet.
Aug 26th 2:21am
GetHuman-urquidez indicated the issue is not fixed yet.
Aug 26th 2:22am
GetHuman-urquidez indicated the issue is not fixed yet.
Aug 26th 2:24am