Not Getting Paid for order!!

GetHuman1030179's customer service issue with Postmates.com from August 2018

8 views | 8089 similar | 0 following
Help with my Postmates.com issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Postmates.com help.
The issue in GetHuman1030179's own words
i was trying to deliver and get paid for postmates. ... Hello, My Name is Matthew Levin , i filled out an incident report already, i am a fleet driver. I delivered today from sugarfish and when i clicked deliver it took me to the main screen where it says "finding new orders" and the delivery i had just made, never showed up in my delivered section of the app.(possible outcome: there was not the best service but enough to where it should be just fine). But basically i am not getting paid either from the delivery or the tip which is not cool at all for the hour of my time i spent making this delivery!!!!!! I do have the receipt as well but am unsure how this can even help me. im not sure what the steps are to collect my payment but this is very frustrating so im going to try everything. please let me know if theres a way to actually get paid for your work. thank you. please contact me about this and i can give you any more information about my account that u may need to help me resolve this(billing address, receipt picture, etc.). my email is: M*****@***.com and my Phone number is: (***) ***-****
this was especially frustrating because the order i delivered was going to be the biggest order i have ever delivered at $***.**.
i would like to figure out how to appropriately get paid for the work i did.
ive been driving postmates for a few months now and have never had any huge problems in the past.
i have tried filling out the questionnaire on the fleet help cite as well.
How GetHuman1030179 fixed the problem

We are waiting for GetHuman1030179 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1030179 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1030179
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 8089 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman1030179 started working on this issue
Aug 24th, 2018 2:46am
GetHuman1030179 indicated the issue is not fixed yet.
Aug 24th, 2018 3:46am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies