I received my order with missing items and extra in correct items. *I asked for a WET b...
GetHuman-allierc's customer service issue with Postmates.com from August 2018
Help with my Postmates.com issue
First: share to improve GetHuman-allierc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-allierc's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-allierc will want to follow the link below to head to their help center. We will check on GetHuman-allierc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-allierc may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-allierc's own words
I received my order with missing items and extra in correct items. *I asked for a WET bean and cheese burrito with a side of sour cream and a side of rice. I was given a regular bean and cheese burrito and my side of rice. No sour cream. I already put in a complaint, why am I still being charged ** dollars for an order I didn’t order?
GetHuman-allierc did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-allierc fixed the problem
We are waiting for GetHuman-allierc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.