Just put an order in for Tiato and got a call saying they didn’t have most of the order...

GetHuman1020803's customer service issue with Postmates.com from August 2018

2 views
 | 
7840 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1020803's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1020803's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1020803 will want to follow the link below to head to their help center. We will check on GetHuman1020803 later to make sure it's all set or try to help escalate.
The issue in GetHuman1020803's own words
Just put an order in for Tiato and got a call saying they didn’t have most of the order on the menu because they literally changed their menu minutes before my order. I cancelled because the restaurant couldn’t fulfill what I ordered and I see I was still charged. Would like help in getting that credited back....thank you
GetHuman1020803 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1020803 fixed the problem
We are waiting for GetHuman1020803 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1020803 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1020803
Aug 21st, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 7840 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman1020803 started working on this issue
Aug 21st 10:11pm