I cancelled an unlimited trial offer the same night I opened it, when I cancelled the o...

GetHuman-ohleslie's customer service issue with Postmates.com from August 2018

7819 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-ohleslie's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-ohleslie got the right customer help using our suggestion.
Before contacting them, items GetHuman-ohleslie may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-ohleslie's own words
I cancelled an unlimited trial offer the same night I opened it, when I cancelled the only order I ever made, writing an angry comment on the page where I cancelled the order that I wanted to cancel the whole subscription. Because it was a trial subscription there was a way to cancel and I used it. Now I see they have charged me $** as if I didn't cancel and can't find ny way to cntact by phone and when I use the online page https:**support.postmates.com*buyer*contact-us*cancel-postmate-unlimited and add an explanation where it says to report your issue under the cancel my subscription tab the submit button is grayed out and can't be used. I need a refund. I cancelled with a log comment explaining why (overcharge due to a previously undisclosed policy to charge a temporary authorization amount to what the order cost) and they ignored it. I was able from the order page to call on the telephone as well, where I also tried to cancel, but now I find no phone number to use.
GetHuman-ohleslie did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-ohleslie fixed the problem
We are waiting for GetHuman-ohleslie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-ohleslie fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ohleslie
Aug 21st, 2018 - 5 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 21 customers so far
Similar issue to 7819 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ohleslie started working on this issue
Aug 21st, 2018 7:49pm