Fraudulent order on my account from a different state.

GetHuman1006186's customer service issue with Postmates.com from August 2018

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GetHuman1006186's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1006186 will want to follow the link below to head to their help center. We will check on GetHuman1006186 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1006186 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1006186's own words
The problem: Fraudulent order on my account from a different state.
GetHuman1006186 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1006186
Aug 17th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 6 customers so far
Similar issue to 7465 others
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Timeline
GetHuman1006186 started working on this issue
Aug 17th, 2018 10:53pm