I tried to order Panda Express but didn’t have enough in my account because they charge...

GetHuman1006111's customer service issue with Postmates.com from August 2018

7 views
 | 
7463 similar
 | 
0 following
Help with my Postmates.com issue
GetHuman1006111's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1006111 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1006111 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
The issue in GetHuman1006111's own words
Order food ... I tried to order Panda Express but didn’t have enough in my account because they charge a “temporary authorization” fee for some reason but instead of just cancelling the transaction they charged me anyways so now I have a negative balance in my account and have received no refund nor any information.
That they actually stole money from me. They didn’t have to charge me because I didn’t even have enough for the transaction but instead they did anyways and now my account balance is negative and I’ve had zero type of refund or compensation. They also have labeled the problem as “fixed” but it has definitely not been fixed.
Refunding the money they stole from me. If I do not have the money soon I will be contacting authorities about the theft.
I have an issue with Postmates.com too
How GetHuman1006111 fixed the problem
We are waiting for GetHuman1006111 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1006111 fixes it.
This email address isn't valid

Postmates.com

Postmates
Customer service issue
Reported by GetHuman1006111
Aug 17th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 7 customers so far
Similar issue to 7463 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman1006111 started working on this issue
Aug 17th, 2018 10:29pm
GetHuman1006111 indicated the issue is not fixed yet.
Aug 18th, 2018 12:02am
GetHuman1006111 indicated the issue is not fixed yet.
Aug 18th, 2018 12:23pm
GetHuman1006111 indicated the issue is not fixed yet.
Aug 18th, 2018 12:38pm