I ordered $**.** worth of food and it said the subtotal was almost doubled that plus th...

GetHuman1001744's customer service issue with Postmates.com from August 2018

12 views
 | 
7335 similar
 | 
0 following
Help with my Postmates.com issue
GetHuman1001744's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1001744 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1001744 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
The issue in GetHuman1001744's own words
I want the money that shouldn't of been charged to my card. I ordered $**.** worth of food plus $*.** on taxes so $**.** in total, but it instead charged me $**.**. I want the other $**.** back on my card ASAP ... I ordered $**.** worth of food and it said the subtotal was almost doubled that plus the $* for taxes. So how was I charged almost double for my meal
I want the money that shouldn't of been charged to my card. I ordered $**.** worth of food plus $*.** on taxes so $**.** in total, but it instead charged me $**.**. I want the other $**.** back on my card ASAP
This was my first time and I can safely say that I'm never using it again. You guys are pathetic and to not even have a customer service phone number is sad.
Yes your customer service is awful and not helpful at all.
I have an issue with Postmates.com too
How GetHuman1001744 fixed the problem
We are waiting for GetHuman1001744 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1001744 fixes it.
This email address isn't valid

Postmates.com

Postmates
Customer service issue
Reported by GetHuman1001744
Aug 16th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 12 customers so far
Similar issue to 7335 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman1001744 started working on this issue
Aug 16th, 2018 9:26pm
GetHuman1001744 indicated the issue is not fixed yet.
Aug 16th, 2018 10:23pm
GetHuman1001744 indicated the issue is not fixed yet.
Aug 16th, 2018 10:26pm
GetHuman1001744 indicated the issue is not fixed yet.
Aug 16th, 2018 10:27pm
GetHuman1001744 indicated the issue is not fixed yet.
Aug 16th, 2018 10:28pm
GetHuman1001744 indicated the issue is not fixed yet.
Aug 16th, 2018 10:29pm
GetHuman1001744 indicated the issue is not fixed yet.
Aug 16th, 2018 10:32pm
GetHuman1001744 indicated the issue is not fixed yet.
Aug 16th, 2018 10:39pm