I have been waiting for my background check is never clear

GetHuman-desirloo's customer service issue with Postmates.com from August 2018

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Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-desirloo will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-desirloo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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The issue in GetHuman-desirloo's own words
The problem: I have been waiting for my background check is never clear
GetHuman-desirloo did not yet indicate what Postmates.com should do to make this right.
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Customer service issue
Reported by GetHuman-desirloo
Aug 13th, 2018 - a yr ago
I have an issue with Postmates.com too
Seen by 9 customers so far
Similar issue to 6992 others
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman-desirloo started working on this issue
Aug 13th, 2018 8:27pm
GetHuman-desirloo indicated the issue is not fixed yet.
Aug 21st, 2018 4:22am