Hi, so I’m ordered the crushed Oreo birthday cake cheesecake from Whipp’d LA and I did...
GetHuman-gemariah's customer service issue with Postmates.com from August 2018
Help with my Postmates.com issue
First: share to improve GetHuman-gemariah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gemariah's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gemariah will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gemariah can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-gemariah may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-gemariah's own words
Hi, so I’m ordered the crushed Oreo birthday cake cheesecake from Whipp’d LA and I didn’t receive the right item. After calling they let me know that it was because they were out and they didn’t have my number to call to ask what I’d prefer instead, so when they asked the person picking up my order he wouldn’t give them my number or just call me so that I could either change or cancel my order. I just really wasn’t satisfied with the service I received. And would like to request a refund. Thank you.
GetHuman-gemariah did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-gemariah fixed the problem
We are waiting for GetHuman-gemariah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.