Hello, my name is Ricardo. I am the Manager at Cafe Piquet in Bellaire Texas. Tonight S...

GetHuman-piquetma's customer service issue with Postmates.com from August 2018

3 views
 | 
6818 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-piquetma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-piquetma's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-piquetma will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-piquetma can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-piquetma's own words
Hello, my name is Ricardo. I am the Manager at Cafe Piquet in Bellaire Texas. Tonight Saturday ** **** at *:**pm we had one of your drivers come in and placed an order for Victor. The driver left. He didn't pay for the meal nor did he took the food. We ended up having to throw away the food. Also we don't know if the customer was still expecting our food. This will causea dissatisfaction for the customer and we may end up loosing a customer. We strive to give excellent service and we expect Postmates to do the same if they will continue to handle our food. I will be expecting a response asap. You may reach me at the restaurant at ***-***-**** or via email at *****@***.com.
GetHuman-piquetma did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-piquetma fixed the problem
We are waiting for GetHuman-piquetma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-piquetma fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-piquetma
Aug 12th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 6818 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-piquetma started working on this issue
Aug 12th, 2018 2:17am