Hello, my name is Ricardo. I am the Manager at Cafe Piquet in Bellaire Texas. Tonight S...

GetHuman-piquetma's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-piquetma's own words
Hello, my name is Ricardo. I am the Manager at Cafe Piquet in Bellaire Texas. Tonight Saturday ** **** at *:**pm we had one of your drivers come in and placed an order for Victor. The driver left. He didn't pay for the meal nor did he took the food. We ended up having to throw away the food. Also we don't know if the customer was still expecting our food. This will causea dissatisfaction for the customer and we may end up loosing a customer. We strive to give excellent service and we expect Postmates to do the same if they will continue to handle our food. I will be expecting a response asap. You may reach me at the restaurant at ***-***-**** or via email at *****@***.com.
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Customer service issue
Reported by GetHuman-piquetma
Aug 12th, 2018 - a yr ago
I have an issue with Postmates.com too
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Seen by 3 customers so far
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GetHuman-piquetma started working on this issue
Aug 12th, 2018 2:17am