I made an order at Apple store online and it was supposed to be delivered by postmate...

GetHuman-ndaodio's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-ndaodio's own words
I made an order at Apple store online and it was supposed to be delivered by postmate. It says it was delivered but I don’t have the package. Please can somebody tell me where is my order. I paid $ * for that shipping. I never knew about postmate. I just saw it when I was ordering my things and thinking that it will be fast. But it looks like this the slowest thing ever. *Plus I just spoke with a lady from you guys and she’s telling me she can’t track the order because I don’t have postmate account. Now if postmate knows that I don’t have an account why they’re processing my delivery and putting in the system that it was delivered. And I have never received it. *This is my first time dealing with postmate and I have bad experience.
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Postmates.com

Customer service issue
Reported by GetHuman-ndaodio
Aug 11th, 2018 - 7 mons ago
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Timeline
GetHuman-ndaodio started working on this issue
Aug 11th, 2018 6:32pm