So I am a post mates driver I did a delivery *** North high street Columbus, OH...

GetHuman-dellneta's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-dellneta's own words
So I am a post mates driver I did a delivery *** North high street Columbus, OH ***** so I went to go pick up in order and the gentleman behind the bar said all he had for me was a pizza he didn't have anything else to give me so I signed for the order left when to deliver the pizza to the customer found out *st of all he gave me the wrong pizza and he did not also give me the sandwich to give to the festival so I went back to deliver this and wish to the you know a back to the bar to go read get the food then he didn't even give me he said I picked up the wrong pizza he was the one who handed me the pizza I can't literally go pick up another pizza from a carry out station he handed it to me from behind the bar signed and then said I have nothing else to pick up so when I went back I back tracked ** minutes to go pick up the pizza and the right order and I told a customer I would be back you know I will go you know how the pizza remade brief respects since it was wrong when I got to the bar the bar tender told me that the out the they close an hour ago and that they were not remaking the Fu mind you I was only ** minutes out from when I think of that order and when I went back have the right order we made he refused to make that order I felt mad for the customer because she stated to me that she had not eaten all day I went to go pick up that order they messed up the order refused to make remake the order and send post mates would have to pick up the tap for that order but it was not post mates fall that the order was messed up it was the bartender behind the counter not paying attention giving the and order give me giving me someone else's water and then he said he didn't care he was and remaking the pizza or giving me her sandwich I had to cancel out the order of there was no squat for me to put There that the order was messed up and then the place where the order was placed messed it up I had to put in there that it was an emergency it wasn't emergency but I couldn't go back to give the customer any other food because I already given her the pizza and I said I will be back with her correct order and she said that was fine she would go out and smoke a cigarette she did have a problem of me going back to pick up the order my issue was when I went back to pick up the water they refused to remake the order even though they're the ones who messed up one it so the customer does not wanna be charge she no $** for an order that she didn't get cracked correctly because of what the bartender Did I can be reached at * * * * * * ** ** I think as a driver in Meigs post mates look glad when companies actually mess up on the order refused to fix it my name is Dell meta DELL in ETA Also it delayed me from picking out future orders because I cancel an order and I had no choice did you anything else and it made me look badd like a like I was not trying to drop off the pizza But I really was
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Postmates.com

Customer service issue
Reported by GetHuman-dellneta
Aug 11th, 2018 - 7 mons ago
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GetHuman-dellneta started working on this issue
Aug 11th, 2018 6:21am