My husband and I used postmates and it was connected to our joint debit account. The ac...

GetHuman-orsella's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-orsella's own words
My husband and I used postmates and it was connected to our joint debit account. The account was under his number: ***-***-****. We recently discovered that someone has been making fraudulent charges using our postmates account - starting in February. We use this card daily and there are tons of transactions so it's easy to miss small charges. Chase bank has agreed to refund us all charges through April **st, however, the fraud continued to make charges up until yesterday. Our last legitimate order through postmates was on ********. Please contact me to resolve this ASAP. Below is a list of all the charges we need refunded:*Annie Mae's ****** - $**.** *Taqueria ****** - $**.***Tip ****** - $*.***JR Cricket ****** - $**.***Tip ****** - $*.***Landmark D ****** - $**.***Tip ****** - $*.***Atlanta BR ******* - $**.***Tip ******* $*.***Waffle House ******* - $**.***JR Crickets ******* - $**.***Tip ******* - $*.***Dairy Queen ******* - $**.***Mama Mia's ******* - $**.***Chipotle ******* - $**.***Tip ******* - $*.***Popeyes ******* - $**.***Tip ******* - $*.***Waffle House ****** - $**.***Tip ****** - $*.***Postmates Unlimited ****** - $**.***Zaxby's ****** - $**.***Naanstop ****** - $**.***Tip ****** - $*.***Chick FilA ****** - $**.***Tip ******* - $*.***Chick FilA ******* - $**.***Chipotle ******* - $**.***Tip ******* - $*.***Chick FilA ******* - $**.***Tip ******* - $*.***Poke Nooke ******* - $**.***Tip ******* - $*.***Chick FilA ******* - $**.***Tip ******* - $*.***Captain DS ******* - $**.***Chick FilA ******* - $**.***Tip ******* - $*.***Canton Cho ******* - $**.***Tip ******* - $*.***Chick FilA ******* - $**.***Tip ******* $*.***Chick FilA ******* - $**.***Tip ******* - $*.***Chick FilA ******* - $**.***Tip ******* $*.***Poke City ******* - $**.***Naan Stop ******* - $**.***Tip ******* - $*.***Zaxby's ******* - $**.***Tip ******* - $*.***Zaxby's ******* - $**.***Tip ******* - $*.***Moes South ****** - $**.***Tip ****** - $*.***Atlanta BR ****** - $**.***Tip ****** - $*.***Benihana ****** - $**.***Tip ******* - $*.***Hooters ******* - $**.***Tip ******* - $*.***Chipotle ******* - $**.***Tip ******* - $*.***Popeyes ******* - $**.***Tip ******* - $*.***Chipotle ******* - $**.***Chipotle ******* - $**.***Tip ******* - $*.***Firehouse ******* - $**.***Tip ******* - $*.***Naan Stop ******* - $**.***Tip ******* - $*.***Naan Stop ****** - $**.***Tip ****** - $*.***All Flats ****** - $**.***Naan Stop ****** - $**.***Tip ****** - $*.***Zoes Kitchen ****** - $**.***Just Around ******* - $**.***Firehouse ******* - $**.***Poke City ******* - $**.***Tip ******* - $*.***Moes South ******* - $**.***Also, can you please make sure someone stops making orders through our account? My number is ***-***-****. Thanks, Orsella Russell
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Postmates.com

Customer service issue
Reported by GetHuman-orsella
Aug 10th, 2018 - a yr ago
I have an issue with Postmates.com too
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GetHuman-orsella started working on this issue
Aug 10th, 2018 2:23pm