Can you please RESPOND! I ordered a large Salsa from Lucio’s and did not receive it, y...

GetHuman-trogina's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-trogina's own words
Can you please RESPOND! I ordered a large Salsa from Lucio’s and did not receive it, yet I was charged for it. So, I had to put in ANOTHER order thru Postmates to get the salsa delivered. I called the restaurant and told them another Postmate was going to pick it up and Re-deliver it. The lady at Lucio’s (Carmen) said she would not charge me for my order. NOW, I see I WAS charged for it!!!!! It’s been * DAYS and STILL NO RESPONSE FROM POSTMATES YET YOU TOOK MY MONEY. PLEASE CONTACT ME ASAP OR I WILL WRITE A NEGATIVE YELP REVIEW TELLING EVERYONE OF YOUR HORRIBLE CUSTOMER SERVICE!!!!*Gina ***-***-****
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Postmates.com

Customer service issue
Reported by GetHuman-trogina
Aug 10th, 2018 - a yr ago
I have an issue with Postmates.com too
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Timeline
GetHuman-trogina started working on this issue
Aug 10th, 2018 5:25am
GetHuman-trogina indicated the issue is not fixed yet.
Aug 10th, 2018 5:25am