We ordered our food about **mins ago. It said it may take up to **mins. Time of order w...

GetHuman-malepeai's customer service issue with Postmates.com from August 2018

6580 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-malepeai's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-malepeai got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-malepeai's own words
We ordered our food about **mins ago. It said it may take up to **mins. Time of order was *:**pm. It is now *:**pm. The estimated time for delivery is now saying *:**pm. That’s nearly an hour and a half for our food. We tried to cancel but there is a *.** fee plus the order amount of the food. This is crazy. The lack of professionalism is horrible. I’ve never had this problem and all of a sudden now it’s happening. We were told only **mins and now we have to wait an hour and a half. No phone to call to express my concerns aswell. This order should be free just due to this problem.
GetHuman-malepeai did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-malepeai fixed the problem
We are waiting for GetHuman-malepeai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-malepeai fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-malepeai
Aug 10th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 6580 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman-malepeai started working on this issue
Aug 10th, 2018 2:04am