We ordered our food about **mins ago. It said it may take up to **mins. Time of order w...

GetHuman-malepeai's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-malepeai's own words
We ordered our food about **mins ago. It said it may take up to **mins. Time of order was *:**pm. It is now *:**pm. The estimated time for delivery is now saying *:**pm. That’s nearly an hour and a half for our food. We tried to cancel but there is a *.** fee plus the order amount of the food. This is crazy. The lack of professionalism is horrible. I’ve never had this problem and all of a sudden now it’s happening. We were told only **mins and now we have to wait an hour and a half. No phone to call to express my concerns aswell. This order should be free just due to this problem.
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Postmates.com

Customer service issue
Reported by GetHuman-malepeai
Aug 10th, 2018 - a yr ago
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GetHuman-malepeai started working on this issue
Aug 10th, 2018 2:04am