I ordered from McDonalds before at around *:** am and Postmates allowed me to place the...

GetHuman-audreeru's customer service issue with Postmates.com from August 2018

2 views
 | 
5718 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-audreeru's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-audreeru's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-audreeru will want to follow the link below to head to their help center. We will check on GetHuman-audreeru later to make sure it's all set or try to help escalate.
The issue in GetHuman-audreeru's own words
I ordered from McDonalds before at around *:** am and Postmates allowed me to place the order. My order was then accepted my a driver but when he got to McDonalds, he texted me saying that the place was closed. He then insisted that I cancel the order. When I canceled the order, I was charged ** dollars for food that was never even started being prepared because the merchant was closed. I would like a full refund on my order as the food was never prepared or delivered to me.
GetHuman-audreeru did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-audreeru fixed the problem
We are waiting for GetHuman-audreeru to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-audreeru fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-audreeru
Aug 1st, 2018 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 5718 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-audreeru started working on this issue
Aug 1st, 2018 5:24pm