I ordered from five guys through Postmates for my office and the order never had update...

GetHuman922286's customer service issue with Postmates.com from July 2018

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The issue in GetHuman922286's own words
I ordered from five guys through Postmates for my office and the order never had update as to where the restaurant was in completing the order. I placed it at **:** and didn’t get my food until * hours later, our orders were cold, I had to call the drive * times to find them and step outside to wait for them when I work for a firm and cannot afford to hunt down lunch which is why I ordered through your service. I would like a refund for the awful experience I had. Postmates is supposed to have food delivered **-** minutes after placing the order my food wasn’t delivered until * hours after.... and When I called the restaurant they offered no assistance either. I expect more when I spend $** on a food order especially when it is supposed to be convenient and easy and advertised as such. Please refund me for my troubles.
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Customer service issue
Reported by GetHuman922286
Jul 27th, 2018 - 10 mons ago
I have an issue with Postmates.com too
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GetHuman922286 started working on this issue
Jul 27th, 2018 2:26pm