Hello, I ordered something from Chipotle totaling about $**. When my Postmate went to p...

GetHuman-ashleyab's customer service issue with Postmates.com from July 2018

Help with my Postmates.com issue
The issue in GetHuman-ashleyab's own words
Hello, I ordered something from Chipotle totaling about $**. When my Postmate went to pay, my card got declined twice. My postmate called and told me this and said that it means my card doesn’t have enough money on it. I checked my account and it had more than enough to pay. The postmate said something about how his Postmates card didn’t go through, and when that happens, it means I don’t have enough money on my card. Is it here any way to figure out what happened. I don’t understand what went wrong because everything was fine on my part. Thank you
GetHuman-ashleyab did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-ashleyab fixed the problem
nothing, my postmate went back re did the order and it worked!
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Postmates.com

Customer service issue
Reported by GetHuman-ashleyab
Jul 23rd, 2018 - 10 mons ago
I have an issue with Postmates.com too
Fixed
GetHuman-ashleyab shared how to fix
Seen by 4 customers so far
Similar issue to 5053 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-ashleyab started working on this issue
Jul 23rd, 2018 9:52pm
GetHuman-ashleyab confirmed the issue is fixed. Hooray!
Jul 27th, 2018 3:41am