I ordered from hAvana rumba Louisville Kentucky. I ordered * Cuban sanwchies thos autom...

GetHuman-kaseyste's customer service issue with Postmates.com from July 2018

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The issue in GetHuman-kaseyste's own words
I ordered from hAvana rumba Louisville Kentucky. I ordered * Cuban sanwchies thos automatically come with a side of fried. I Lao ordered a drink. My post mates rise only the sandwiches came. On your website it and it was restaurant issue I cal the restraint sand they took me the lady who order from postmAtes didn’t specify which fries we wanted ( it was suppposed to be sweet potato) and the return to told me he don’t tell the I ordered a drink. I now have charges from stuff I never received. I want my money black for the food I never got and only charged for the sandwiches I DID receive. The restaurant told me because you postmAtes rep didn’t clarify my order they couldn’t do anything. I want my money back or I’m just going to keep complain to your company. Also you need a support number ON your app. Do better.
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Customer service issue
Reported by GetHuman-kaseyste
Jul 23rd, 2018 - 10 mons ago
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GetHuman-kaseyste started working on this issue
Jul 23rd, 2018 6:18pm
GetHuman-kaseyste confirmed the issue is fixed. Hooray!
Jul 25th, 2018 1:59am