I ordered a Postmates delivery from Pizza Hug at *:** and after waiting half an hour I...

GetHuman-nehaoffi's customer service issue with Postmates.com from July 2018

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The issue in GetHuman-nehaoffi's own words
I ordered a Postmates delivery from Pizza Hug at *:** and after waiting half an hour I received a text saying that “We tried to place your order but the store has either closed or changed locations. Your order was cancelled.” I am extremely disappointed as my family and I are regular customers of Postmates. We waited a half an hour and were waiting for our food to arrive any moment and just moments ago we were notified of Postmates inability to deliver our food. It late into the night and just so upsetting for this to happen as if we knew earlier that Postmates would not be able to service us well, I would have made the right choice and gotten food from elsewhere. It is late and my family and are hungry and this is just not done. I am very disappointed.
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Postmates.com

Customer service issue
Reported by GetHuman-nehaoffi
Jul 23rd, 2018 - a yr ago
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GetHuman-nehaoffi started working on this issue
Jul 23rd, 2018 1:16am