Today, ******* I placed an order for restaurant delivery through Postmates. I filled al...

GetHuman898601's customer service issue with Postmates.com from July 2018

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Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman898601 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman898601 can let us know if they help or not.
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The issue in GetHuman898601's own words
Today, ******* I placed an order for restaurant delivery through Postmates. I filled all the required info. including my bank card number. After waiting several minutes for confirmation I received a messages that said: "We have no deliveries at this time. Try later." I ordered my food from another company which was delivered in a timely manner. I checked my bank balance and sure enough Postmates charged me $**.** for non delivery. I advised my bank of the foregoing and asked them NOT to pay them.
GetHuman898601 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman898601
Jul 19th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 1 customer so far
Similar issue to 4745 others
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman898601 started working on this issue
Jul 19th, 2018 11:10pm
GetHuman898601 indicated the issue is not fixed yet.
Jul 19th, 2018 11:18pm