Sat **********, I ordered chicken from Popey"s Chicken.*I was outside waiting for my fo...
GetHuman886582's customer service issue with Postmates.com from July 2018
Help with my Postmates.com issue
GetHuman886582's next move: try the Postmates.com help center again.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman886582 will want to follow the link below to head to their help center. We will check on GetHuman886582 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman886582's own words
Sat **********, I ordered chicken from Popey"s Chicken.*I was outside waiting for my food, but it never showed up. I looked on my account and it stated that there was "system failure" and my account would be credited.*I wanted to make sure so I contacted customer service and they said that the driver came and I never responded???*HE NEVER came. I even have a dog and she always barks when anyone comes to the door. She NEVER barked. But more important after the order was placed, I was sitting on my porch. The driver obviously had the wrong location.*I have contacted "customer service " repeatedly and every time I get a different person , with a different rehearsed explanation of why I will still be charged.*This is crazy...... The driver never showed up, I never got my order and I am responsible for paying your company for that service?????? No Way...........*I want a contact for corporate.
GetHuman886582 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman886582 fixed the problem
We are waiting for GetHuman886582 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.