I have still not got a response from Postmates regarding my issue which is extremely low customer service

GetHuman844754's customer service issue with Postmates.com from July 2018

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The issue in GetHuman844754's own words
We ordered food from flavors of India. Your menu clearly mentions that the orders we placed come with rice. When we received the order- there was no rice. *Upon calling the restaurant, they say that none of the items come with rice. *This is really wrong. My husband was in the hospital and all we wanted was some decent food. The least that can we done is to have an updated menu or have a customer care number. We have no one to call and speak to. Now we have spent all this money to order curries but nothing to eat it with. This is just wrong.
GetHuman844754 did not yet indicate what Postmates.com should do to make this right.
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Customer service issue
Reported by GetHuman844754
Jul 3rd, 2018 - a yr ago
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GetHuman844754 started working on this issue
Jul 3rd, 2018 3:27am
GetHuman844754 indicated the issue is not fixed yet.
Jul 3rd, 2018 2:19pm
GetHuman844754 indicated the issue is not fixed yet.
Jul 4th, 2018 4:36am
GetHuman844754 indicated the issue is not fixed yet.
Jul 6th, 2018 12:38pm
GetHuman844754 indicated the issue is not fixed yet.
Jul 6th, 2018 12:39pm