I went for a delivery and my postmates card was declined multiple times, the fleet ap w...
GetHuman838431's customer service issue with Postmates.com from July 2018
Help with my Postmates.com issue
GetHuman838431's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman838431 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman838431 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman838431's own words
I went for a delivery and my postmates card was declined multiple times, the fleet ap would not let me cancel the delivery for this reason and kept telling me the funds have been added to my account, so I had to cancel by saying I'm going off line, just wanted to check to see if something was up with my account or if there would be any repercussion's for canceling the order this way when it was not my fault.
GetHuman838431 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman838431 fixed the problem
We are waiting for GetHuman838431 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.