I ordered from Indian Quality Reataurant (in Boston) past ** pm and there was a confirm...

GetHuman-engkel's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-engkel's own words
I ordered from Indian Quality Reataurant (in Boston) past ** pm and there was a confirmation that the order was accepted and food was prepared. However, when the driver (Tyrone) arrived he called and said that the kitchen closed and did not prepare the food. The restaurant made him call me to tell me to cancel the order because they said they can’t do it from their side. Please fix this by refunding me the order $**.** because I didn’t cancel it on my part. Also in the future, let restaurants input kitchen closing time.
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Customer service issue
Reported by GetHuman-engkel
Jun 29th, 2018 - a yr ago
I have an issue with Postmates.com too
Seen by 5 customers so far
Similar issue to 3243 others
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GetHuman-engkel started working on this issue
Jun 29th, 2018 2:54am
GetHuman-engkel indicated the issue is not fixed yet.
Jun 30th, 2018 2:38pm
GetHuman-engkel confirmed the issue is fixed. Hooray!
Jun 30th, 2018 2:42pm