I payed for the unlimited which I think it is pointless if it’s only unlimited after...

GetHuman-karla_al's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-karla_al's own words
I payed for the unlimited which I think it is pointless if it’s only unlimited after $** worth of food. I payed for it almost a month ago and have not used the app since because I requested my money back. This is the second time I tried reaching out but I still haven’t gotten any responses or my money back which I think I should get back since I have not used Postmates since I first purchased the unlimited plan. The reason I have not used it is because I want my money back for the unlimited plan because it is NOT unlimited and I have not used the app, not once since I got the plan because, like I said, it’s pointless and a waste of money for me. Please get back to me and I really hope Postmates can return my money.
GetHuman-karla_al did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman-karla_al
Jun 28th, 2018 - a yr ago
I have an issue with Postmates.com too
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Seen by 5 customers so far
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Timeline
GetHuman-karla_al started working on this issue
Jun 28th, 2018 11:11pm
GetHuman-karla_al indicated the issue is not fixed yet.
Jun 29th, 2018 12:13am
GetHuman-karla_al indicated the issue is not fixed yet.
Jun 29th, 2018 1:31am
GetHuman-karla_al confirmed the issue is fixed. Hooray!
Jun 29th, 2018 10:10pm