This is my first time using Postmates. I usual do Uber eats but I wanted to try somethi...

GetHuman830502's customer service issue with Postmates.com from June 2018

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The issue in GetHuman830502's own words
This is my first time using Postmates. I usual do Uber eats but I wanted to try something new. My first experience with Postmates was horrible. For one the restaurant didn’t have anything I ordered so the worker for Postmates call me to tell me the food I want they don’t have and he don’t recommend me order the food that was there because it’s been sitting out all day. So I canceled my order and want my full refund. Postmates took **$ for first time authorization and only released **$ on my card . I want my full refund I had no choice but to cancel my order no fault of my own. My name is Jessica Turner ***-***-****. I would like to try ordering with you guys again so hopefully I don’t have any future problems with the service and getting my refund.
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Postmates.com

Customer service issue
Reported by GetHuman830502
Jun 28th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 2 customers so far
Similar issue to 3210 others
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Timeline
GetHuman830502 started working on this issue
Jun 28th, 2018 7:47pm
GetHuman830502 confirmed the issue is fixed. Hooray!
Jun 28th, 2018 10:42pm