This is my first time using Postmates. I usual do Uber eats but I wanted to try somethi...

GetHuman830502's customer service issue with from June 2018

3210 similar
0 following
Help with my issue
GetHuman830502's next move: find and follow the right step-by-step guide. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830502 will need to dig through the advice provided by, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830502 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if has better answers for you: Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman830502's own words
This is my first time using Postmates. I usual do Uber eats but I wanted to try something new. My first experience with Postmates was horrible. For one the restaurant didn’t have anything I ordered so the worker for Postmates call me to tell me the food I want they don’t have and he don’t recommend me order the food that was there because it’s been sitting out all day. So I canceled my order and want my full refund. Postmates took **$ for first time authorization and only released **$ on my card . I want my full refund I had no choice but to cancel my order no fault of my own. My name is Jessica Turner ***-***-****. I would like to try ordering with you guys again so hopefully I don’t have any future problems with the service and getting my refund.
GetHuman830502 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman830502 fixed the problem
We are waiting for GetHuman830502 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman830502 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman830502
Jun 28th, 2018 - a yr ago
I have an issue with too
Seen by 2 customers so far
Similar issue to 3210 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman830502 started working on this issue
Jun 28th, 2018 7:47pm
GetHuman830502 confirmed the issue is fixed. Hooray!
Jun 28th, 2018 10:42pm