****o,*So I have had *** deliveries and have gotten multiple texts and notifications sa...

GetHuman-agie_er's customer service issue with Postmates.com from June 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman-agie_er may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-agie_er's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-agie_er will want to follow the link below to head to their help center. We will check on GetHuman-agie_er later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-agie_er's own words:
****o,*So I have had *** deliveries and have gotten multiple texts and notifications saying that I need to have ** deliveries for a bonus. Wondering if I finish the ** deliveries in a month, the bonus will be added to my account or I need to refer somebody to the app. Very confused on this part.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman-agie_er
Jun 26th, 2018 - 2 mons ago
I have an issue with Postmates.com too
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GetHuman-agie_er started working on this issue
Jun 26th 2:09am