I placed an order in Atlanta for Chipotles. I received an email a minute or two later t...

GetHuman-malittle's customer service issue with Postmates.com from June 2018

3 views
 | 
2910 similar
 | 
0 following
Help with my Postmates.com issue
Before contacting them, items GetHuman-malittle may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-malittle's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-malittle will want to follow the link below to head to their help center. We will check on GetHuman-malittle later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-malittle's own words:
I placed an order in Atlanta for Chipotles. I received an email a minute or two later that it could not be completed and was cancelled. I still got charged on my debit card.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
Help with my Postmates.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-malittle fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-malittle
Jun 25th, 2018 - 2 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 2910 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-malittle started working on this issue
Jun 25th 4:11pm