I ordered from the “fast”options which stated **-** Minutes and it’s been almost an hou...

GetHuman817057's customer service issue with Postmates.com from June 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman817057 may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman817057's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817057 will want to follow the link below to head to their help center. We will check on GetHuman817057 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman817057's own words:
I ordered from the “fast”options which stated **-** Minutes and it’s been almost an hour and my food has not even been picked up yet. What’s the point of having that option if you guys are always just going to keep adding time? Also I tried contacting the person that was supposed to pick up my food and they didn’t answer and you guys don’t have a phone number.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman817057
Jun 25th, 2018 - 2 mons ago
I have an issue with Postmates.com too
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Seen by 3 customers so far
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Timeline
GetHuman817057 started working on this issue
Jun 25th 2:48am