I just attempted my first delivery for you guys. Driving almost ** miles to arrive to a...

GetHuman-boltrac's customer service issue with Postmates.com from June 2018

Help with my Postmates.com issue
I just attempted my first delivery for you guys. Driving almost ** miles to arrive to a restaurant that was closed. After waiting another ** minutes to report the issue and have it “solved” i was not compensated for any of my time. As someone very active in the delivery business I would think some sort of payment for my time and*or mileage would be fair. How does that work in a situation similar to this and will any payment be made to me for the inconvenience. If this happens a lot - with no fair resolution - why would I want to continue to make another delivery attempt?
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman-boltrac
Jun 25th, 2018 - 2 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 7 customers so far
Similar issue to 2872 others
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Timeline
GetHuman-boltrac started working on this issue
Jun 25th 2:34am
GetHuman-boltrac indicated the issue is not fixed yet.
Jun 25th 3:57am
GetHuman-boltrac indicated the issue is not fixed yet.
Jun 25th 3:58am
GetHuman-boltrac indicated the issue is not fixed yet.
Jul 13th 11:21pm