I'm told that I'm not supposed to use my own funds to pay for the items requested. Cool...

GetHuman-tfoxxane's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-tfoxxane's own words
I'm told that I'm not supposed to use my own funds to pay for the items requested. Cool. And they tell me to use the postmates prepaid card they've sent me. I tried it at Dairy Queen and at *-** and was declined using credit, as I was instructed. This is time and gas consuming. Do I get compensated for the gas? And this is my first day doing deliveries for postmates, so why isn't the card working?
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Customer service issue
Reported by GetHuman-tfoxxane
Jun 25th, 2018 - 6 mons ago
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GetHuman-tfoxxane started working on this issue
Jun 25th 12:27am