I'm told that I'm not supposed to use my own funds to pay for the items requested. Cool...

GetHuman-tfoxxane's customer service issue with Postmates.com from June 2018

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The issue and preferred resolution, in GetHuman-tfoxxane's own words:
I'm told that I'm not supposed to use my own funds to pay for the items requested. Cool. And they tell me to use the postmates prepaid card they've sent me. I tried it at Dairy Queen and at *-** and was declined using credit, as I was instructed. This is time and gas consuming. Do I get compensated for the gas? And this is my first day doing deliveries for postmates, so why isn't the card working?
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman-tfoxxane
Jun 25th, 2018 - 2 mons ago
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GetHuman-tfoxxane started working on this issue
Jun 25th 12:27am