Need my last order canceled properly. the app has been hving bugs here and there. Don't...

GetHuman-wramos's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-wramos's own words
Need my last order canceled properly. the app has been hving bugs here and there. Don't wish to be penalized for it my last delivery was to a Mcdonald's upon my arrival the merchant informed me they were closed for business. I went to the merchant closed otion for order cancellation but my app still has it as an open delivery. This happened to me the other day as well and I receieved an email saying I was in the wrong when I had to cancel an order thanks for your assistance.
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Postmates.com

Customer service issue
Reported by GetHuman-wramos
Jun 24th, 2018 - 6 mons ago
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GetHuman-wramos started working on this issue
Jun 24th 1:03pm