Tried postmates once last year,when they had a one month free offer, decided it wasn't...

GetHuman-igignolb's customer service issue with Postmates.com from June 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman-igignolb may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-igignolb's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-igignolb will want to follow the link below to head to their help center. We will check on GetHuman-igignolb later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-igignolb's own words:
Tried postmates once last year,when they had a one month free offer, decided it wasn't for me & cancelled. * months later, I have discovered they are still taking $*.** out of my account every month. I don't even have the app! I have not been able to speak with a real human being yet.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman-igignolb
Jun 24th, 2018 - 2 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-igignolb started working on this issue
Jun 24th 3:45am