I was charged by Postmates without receiving my order on ********* blue barn San Franci...

GetHuman814931's customer service issue with Postmates.com from June 2018

Help with my Postmates.com issue
The issue in GetHuman814931's own words
I was charged by Postmates without receiving my order on ********* blue barn San Francisco. I email customer support with no explanation. *This has happened to me multiple times as I’m a long time customer with them and I order often.
GetHuman814931 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman814931
Jun 24th, 2018 - 6 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 5 customers so far
Similar issue to 2782 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman814931 started working on this issue
Jun 24th 2:14am
GetHuman814931 indicated the issue is not fixed yet.
Jun 24th 5:30am