I received the most disgusting order last night. Chicken was burnt to **** and inedible...

GetHuman783730's customer service issue with Postmates.com from June 2018

2127 similar
1 following
Help with my Postmates.com issue
First: share to improve GetHuman783730's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman783730's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman783730 will want to follow the link below to head to their help center. We will check on GetHuman783730 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman783730 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman783730's own words
I received the most disgusting order last night. Chicken was burnt to **** and inedible. They sent a large mashed potato, which was old with no gravy and also inedible. NOTHING in the order was correct. The lemonade was even spoiled. By the time I got the food, everything else was closed so again..my children, disabled sister and I went to bed hungry. This entire order needs to be refunded IMMEDIATELY. I continue giving Postmates chance after chance because my sister works for you all n she has never gotten a complaint. Seems like she is the only one working for you that takes pride in her job.
GetHuman783730 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman783730 fixed the problem
We are waiting for GetHuman783730 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman783730 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman783730
Jun 14th, 2018 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 4 customers so far
Similar issue to 2127 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman783730 started working on this issue
Jun 14th, 2018 1:52pm